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Privacy Policy-

Introduction

At Travel Docs Online (“we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal data with care. This policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

1. Information We Collect

We may collect the following types of personal data:

  • Identification details: Name, email address, phone number, and mailing address
  • Payment details: Credit card information and billing address (where applicable)
  • Geolocation data: If location services are enabled on your device
  • Technical information: IP address, browser type, device information, operating system, and usage details of our website

2. How We Use Your Information

Your personal data may be used for the following purposes:

  • To fulfill and manage your order
  • To respond to customer inquiries and support requests
  • To process payments securely
  • To send service updates or promotional offers (only if opted-in)
  • To analyze website performance and enhance user experience
  • To comply with legal requirements or prevent fraudulent activity

Note: Your data is used solely for processing your order and will be deleted promptly after completion, unless legally required to retain it longer.

3. Sharing Your Data

We only share your personal information with trusted third parties when necessary:

  • Service providers: Such as payment processors, IT support providers, or shipping platforms
  • Legal authorities: When disclosure is required by law or to protect legal rights and safety
  • Corporate transactions: In case of merger, acquisition, or sale, your data may be transferred to involved parties

All third-party processors are contractually bound to protect your data in accordance with legal standards.

4. Your Rights (GDPR)

As a user located in the EU or covered by the GDPR, you have the right to:

  • Access the personal data we hold about you
  • Correct any inaccurate or incomplete information
  • Request deletion of your data (“right to be forgotten”)
  • Restrict or object to how your data is processed
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details provided below.

5. Data Security

We implement technical and organizational safeguards to protect your data from unauthorized access, loss, or misuse. Our team is trained in data protection, and we regularly review our security protocols.

6. Data Retention

We retain your personal data only as long as necessary to complete your order or meet legal obligations. Once your order is fulfilled, we securely delete your data unless a longer retention period is required by law.

7. Cookies

Our website uses cookies and similar technologies to provide you with a better browsing experience and collect anonymous usage data. You can control cookie preferences through your browser settings, but disabling cookies may affect site functionality.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. We recommend reviewing the policy regularly to stay informed.

9. Contact Us

If you have questions about this policy or how we handle your data, feel free to contact us:

Email: [email protected]

Last updated: 22 July 2025